PLEASE CHECK EACH PRODUCT'S ESTIMATED ARRIVAL. YOUR ORDER WON'T SHIP OUT UNTIL ALL ITEMS IN ONE ORDER NUMBER ARRIVE TO US.
Example)
A Item - Estimated Arrival 6th July
B Item - Estimated Arrival 30th July
-> This order will ship out around 30th July
In terms of pre order item's estimated delivery, it may take up to 2 weeks after estimated delivery due to the irregular time frame for international shipping and New Zealand custom.
We usually ship out your order within 1~4 business days but there might be some delays beyond our control. We will do our best to ship out your order as soon as possible. We appreciate your understanding.
Once it has been shipped out, we will send you a tracking number to your registered email. Tracking information may not be updated immedately so please allow some time.
Estimated delivery time is 2~4 business days after shipped out but there may be delays. We cannot control such situations so please ask nzpost in terms of delay in shipping.
KKANG is not responsible for lost or damaged products due to delivery. We do not have any responsibility once it has shipped out.
If you provided wrong address information, contact via info@kkangnz.com immediately. We cannot change address after shipping out and we won't refund due to this reason.
We do not make any refunds for shipping fee for any reason once it has shipped out. (Ordered wrong item, changed mind, checked notice/email late etc)
If the parcel returned to us for any reasons, we do not make a refund for shipping fee.
KKANG is more than just a K-pop store — we’re at the heart of New Zealand’s growing K-pop community.
We started KKANG in 2022 to make K-pop more accessible in New Zealand. As fans ourselves, we knew how hard it was to find affordable albums and merch, and how isolated many local fans felt.
So we set out to fix that — by offering better access to K-pop goods and creating a space where fans can connect and grow together.
After the success of our 2024 Newmarket pop-up, we reopened in early 2025 — and thanks to your support, we’ve extended our stay. This time, we’re not just a store, but a hub for K-pop fans. We’ve hosted cup sleeve events, photocard trading days, and even quiz nights, with more fun events on the way.
LIVE NATION
We helped promoting P1Harmony concert in 2023 through our email and socials, as well as organising a bus shelter ads project.
SPARK ARENA
We helped promoting DAY6 concert through our social and email with ticket giveaway event.
BOXLIVEAU
We organised banner event for P1Harmony concert in 2024. We also helped the organiser for promoting the show in NZ.
SONY MUSIC NZ
We helped promoting and organising JENNIE's new album RUBY listening party in Auckland.
NZKDA
We supported their random play dance events and talent showcases happened in Auckland.
FRIENDS OF KOREA (Victoria Uni)
We sponsored the Korean club in Victoria University with album and merch for them to use at Kpop related events.
K LOUD ENT
We helped promoting the event and sponsored albums to giveaway during the party.
Want to work or collaborate with us?
Please email us via info@kkangnz.com